Refund policy

At PrintphoriaUSA, we are committed to providing high-quality printing, custom apparel, DTF Transfers, and promotional products. Because many of our products are custom-made, please review our return and refund policy carefully before placing your order.

Custom Printed Products

All custom orders, including:

  • High Quality DTF Transfers
  • Gang Sheets
  • Screen Printed Apparel
  • Promotional Products
  • Custom Apparel
  • Business Branding Products

are made specifically for each customer and are generally non-refundable and non-returnable.

Order Issues & Damaged Products

If there is an issue with your order due to a production error or damaged product, please contact us within 3 business days of receiving your order.

Please include:

  • Order number
  • Photos of the issue
  • Description of the problem

Our team will review the issue and work toward an appropriate solution.

Artwork Responsibility

Customers are responsible for reviewing artwork, sizing, spelling, colors, and order details before submitting orders.

Printphoria USA is not responsible for:

  • Spelling errors
  • Low-resolution artwork
  • Incorrect sizing submitted by customers
  • Transparent background issues
  • Customer-uploaded design mistakes

We print artwork exactly as provided unless adjustments are requested before production.

Color Variations

Printed colors may vary slightly from digital previews due to monitor settings, printing methods, fabric types, and material surfaces.

Minor color variations are not considered defects.

Shipping Issues

Once orders are shipped, Printphoria USA is not responsible for shipping delays caused by carriers, weather conditions, or incorrect shipping information provided by customers.

Please verify your shipping address carefully before placing your order.

Order Changes & Cancellations

Orders may only be changed or canceled before production begins.

Once production has started, changes or cancellations may not be possible.

Refund Eligibility

Refunds or replacements may be considered only in cases involving:

  • Incorrect item received
  • Damaged products during delivery
  • Verified production defects

Approved refunds will be processed to the original payment method whenever applicable.

Contact Us

If you have any questions regarding your order or this policy, please contact our team.

PrintphoriaUSA

📞 945-278-2879
📧 info@printphoriausa.com
🌐 PrintphoriaUSA